Same-day response during the season
In season we work sun-up to sundown, seven days a week, and we get to emergency calls the same day wherever we can.
We are a small local outfit rather than a 24-hour call center. If you ring at two in the morning you will reach voicemail, and you will hear back first thing. Anyone promising round-the-clock crews in this market is usually routing you to a lead broker.
What to do before we arrive
Move what you can out from under the leak and put a bucket down. If the ceiling is bulging with trapped water, a small hole at the low point lets it drain in one place instead of bringing the whole ceiling down.
Take photos of everything. They help the claim later. Then text them to us at (724) 494-5614 and we can often tell you what we are dealing with before we get there.
Stopping it properly
We tarp and seal to stop the water, then come back to do the permanent repair once it is dry enough to work.
The temporary fix is done properly, not thrown over the ridge and weighted with bricks.